Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how pak565 ("we", "us", "our"), the operator of the informational website at https://pak565.cam (the "Website"), collects, uses, stores, shares and protects personal data relating to visitors and users of the Website ("you", "your", "User").

pak565 is an English-language online gaming information and education guide targeting users in the Pakistan market. We are not a gambling operator. We do not accept bets, process financial transactions, issue gambling accounts or operate gaming software. This Policy applies solely to data collected through the pak565 Website and not to any third-party platform to which our content may refer.

By accessing or using this Website, you acknowledge that you have read, understood and agree to the data practices described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the Website immediately.

This Policy should be read alongside our Terms & Conditions, which govern your general use of the Website.

2 Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person — for example, a name, email address, IP address, device identifier or browsing behaviour that can be linked to an individual.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, pak565.
• "Data Processor" means a third party that processes personal data on behalf of the Data Controller, under contractual obligation.
• "User" / "Data Subject" means any natural person who accesses or uses the Website.
• "Cookies" means small text files placed on your device by the Website for the purposes described in Section 11.
• "Website" means the pak565 website accessible at https://pak565.cam, including all its pages and resources.

3 Data Controller

pak565 acts as the Data Controller in respect of personal data collected through this Website. As Data Controller, we are responsible for ensuring that personal data is processed lawfully, fairly and transparently in accordance with applicable data protection principles.

For all data-related enquiries, including requests to exercise your rights as a data subject, please contact us using the details provided in Section 16 of this Policy.

4 Personal Data We Collect

pak565 operates on a principle of data minimisation — we collect only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we may collect include:

4.1 Data You Provide Directly

• Name and email address (where you voluntarily submit an enquiry or contact form);
• Any other information you choose to include in a message or communication with us.

4.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution;
• Usage Data: Pages viewed, time spent on pages, referral source, navigation paths and exit pages;
• Cookie Data: Identifiers placed by first-party or third-party cookies as described in Section 11;
• Approximate Location: Derived from IP address — typically at city or regional level (e.g., Karachi, Lahore, Islamabad). We do not collect precise GPS location data.

5 How We Collect Data

We collect personal data through the following means:

• Direct Interaction: When you voluntarily contact us via the contact email address, submit an enquiry or interact with any static form on the Website;
• Automated Technologies: When you browse the Website, our server infrastructure and analytics tools automatically collect technical and usage data as described in Section 4.2;
• Cookies and Similar Technologies: Through first-party and, where applicable, third-party cookies placed on your device when you visit the Website (see Section 11).

We do not purchase personal data from third parties, nor do we collect personal data from social media platforms without your explicit interaction.

6 Legal Basis for Processing

We process personal data only where we have a valid legal basis to do so. The applicable legal bases are:

• Legitimate Interests: Processing technical and usage data to maintain, improve and secure the Website, and to understand how users engage with our content — provided such interests are not overridden by your rights and interests;
• Consent: Where you have provided voluntary data (such as your email address in a contact submission), processing is based on your consent. You may withdraw consent at any time by contacting us;
• Legal Obligation: Where processing is required to comply with applicable law or to respond to lawful requests from competent authorities.

7 Purposes of Processing

We process personal data for the following purposes:

• To operate, maintain and improve the Website and its content;
• To respond to enquiries, complaints or requests submitted by you;
• To monitor and analyse usage patterns in order to improve user experience;
• To detect, prevent and address technical issues, security breaches and fraudulent activity;
• To comply with applicable legal obligations and respond to lawful authority requests;
• To produce aggregated, anonymised statistical reports on Website usage — these reports contain no personally identifiable information.

We do not use personal data collected through this Website for direct marketing, advertising profiling, sale to third parties, or any purpose unrelated to the operation of the pak565 informational platform.

8 Data Sharing & Disclosure

pak565 does not sell, rent or trade your personal data to any third party under any circumstances. We may share personal data only in the following limited circumstances:

• Service Providers (Data Processors): We may engage trusted third-party service providers to assist with Website hosting, analytics and security monitoring. These providers act as data processors under contractual obligations that require them to process data only on our instructions and in accordance with applicable data protection standards;
• Legal Requirements: We may disclose personal data if required to do so by applicable law, court order or lawful request from a competent government authority;
• Protection of Rights: We may disclose personal data where necessary to protect the rights, property or safety of pak565, its users or third parties, including for the prevention or detection of fraud;
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of our business, personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any material change in data practices.

In all cases, data sharing is governed by appropriate contractual safeguards and is limited to the minimum data necessary for the relevant purpose.

9 Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Contact Enquiry Data: Retained for up to 12 months from the date of the last correspondence, after which it is securely deleted;
• Technical and Usage Data (Server Logs): Retained for up to 90 days for security monitoring and performance analysis purposes;
• Analytics Data: Aggregated and anonymised data may be retained indefinitely as it contains no personally identifiable information;
• Cookie Data: Retention periods vary by cookie type as described in Section 11. Session cookies are deleted when you close your browser. Persistent cookies expire at the period stated in their configuration.

When personal data is no longer required, we ensure it is securely deleted or anonymised using appropriate technical methods.

10 Data Security

pak565 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• HTTPS / SSL encryption for all data transmitted between your browser and our servers;
• Access controls limiting data access to authorised personnel only;
• Regular security reviews of Website infrastructure and third-party service provider arrangements;
• Secure deletion protocols for data that has reached the end of its retention period.

While we take these measures seriously, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage users to take precautions such as using strong, unique passwords and not sharing personal details unnecessarily.

If you believe your personal data has been compromised in connection with your use of this Website, please contact us immediately at the address provided in Section 16.

11 Cookies & Tracking Technologies

The pak565 Website uses cookies and similar tracking technologies to provide a functional and improved browsing experience. A cookie is a small text file placed on your device when you visit a website. It allows the Website to recognise your device on subsequent visits and to retain certain preferences.

11.1 Types of Cookies We Use

11.2 Managing Cookies

You may control or disable cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a cookie is being set. Please note that disabling certain categories of cookies may affect the functionality of the Website. Instructions for managing cookies are available in your browser's help documentation.

12 Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to your personal data processed by pak565. To exercise any of these rights, please contact us using the details in Section 16. We will respond to verified requests within a reasonable timeframe.

We will not charge a fee for processing your rights request unless it is manifestly unfounded or excessive. We may need to verify your identity before processing certain requests. Where we cannot fulfil a request, we will explain the reasons clearly.

13 Children's Privacy

This Website is strictly intended for adults aged 18 years and above — or the higher minimum age required by the applicable operator or license jurisdiction. pak565 does not knowingly collect personal data from individuals under the age of 18.

If we become aware that we have inadvertently collected personal data from a person under the applicable minimum age, we will take immediate steps to delete that information. If you are a parent or guardian and believe your child has submitted personal data to this Website, please contact us immediately using the details in Section 16.

14 Third-Party References

This Website contains informational references to third-party online gambling operators, payment providers (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah), sports leagues (including the PSL and ICC events) and technology providers. These references are contextual and informational only.

pak565 is not responsible for the privacy practices, data processing activities or content of any third-party platform or service. Any engagement with a third-party operator — including registering an account, making a deposit or sharing personal documents for KYC verification — is governed entirely by that operator's own privacy policy and terms of service.

We strongly recommend that you review the privacy policies of any third-party platform before submitting personal data to them.

15 Changes to This Policy

pak565 reserves the right to update or amend this Privacy Policy at any time. We will revise the "Last updated" date at the top of this page whenever changes are made. Where changes are material, we may publish a prominent notice on the Website homepage.

Your continued use of the Website following the publication of any revised Policy constitutes your acknowledgement and acceptance of those changes. We recommend reviewing this Policy periodically to remain informed of how we protect your data.

16 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact pak565 using the details below. Please note that the email address is displayed as plain text only and is not a clickable link.